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Locked sim pin

  • 14 May 2018
  • 6 replies
  • 418 views

Hi the phone my sim was in died and I have bought another phone put the sim in and now its saying its locked and I ned a sim network puk code. Any help please.
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Best answer by Anonymous 17 May 2018, 14:08

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6 replies

Userlevel 7
Badge +4

Hi @PAYTOM 

 

A SIM PIN is as @andewhite suggests above a SIM PIN would be a user created PIN to stop the use of others using the SIM.

 

Tom

My daughter changed some settings and she has been locked out for months!

How can I get her existing SIM unlocked?

Hi @Dawnbradshaw

Have you managed to get this sorted?

If not we've sent you a private message with some information on how to get this resolved.

If you need any further help please contact us here.

Jade

What is a simpin

Userlevel 8
Badge +9

What is a simpin

A code used to stop unauthorised use of a (physical) SIM card in a mobile phone.
It’s a way preventing other people from using your SIM card for calls, texts and mobile data.

 

Userlevel 6
Badge +10

Hi @chloe_b,

I am sorry to hear about this! Is the phone asking for a PUK code or is it asking for something else?
If it is a PUK code, our Live Chat Team here should be able to help with that.

Let us know if you need further help here.

Ryan

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