Phone updated on 11/2/21 since then no service, no calls no text.
Motorola have said they are aware of the issue and is with their technical team.
Anyone else had any joy getting any where with them?
Looking on this forum there is a similar post last year and it seems when it was updated to android 10 it did the same. I've been using this phone since July last year and had no issues till now. However the previous author of the post was offered a good will guesture and allowed to leave with out any further payments and the PAC code offered.
I've been told I need to either pay the £101 to leave or carry on paying the contract of £15 mth and the pay was the extra amount on pay you go sim card that I'm temporary using.
Best answer by Michelle
We are sorry to hear about the issues you are facing.
As the phone you are using is not supported by iD we can not guarantee that all services will work.
Do you have another phone you could maybe use with your iD SIM card?