I have just joined. I have a new SIM. It does not work. I therefore cannot contact Live Chat because I have no idea what my new phone number is and I have to input phone number to chat. Crazy crazy crazy. I’ll have to go back to my old provider unless anyone can help PLEASE!!
Thank you
Is it possible that the iPhone XR is locked to another network?
If you can email us we’ll check on your account to ensure it’s up and running.
Phil.
Hi
I am using an iphone XR.
When I put the iD SIM card in, phone doesn’t recognise it and states “No SIM card installed.” I cannot make or receive calls.
Hi
Can you confirm if you are using a 3G compatible phone with the iD SIM.
Are you able to find any signal and connect to the network?
Phil
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more