Question

Disconnecton

  • 3 December 2020
  • 5 replies
  • 52 views
J
Rank

Please want my id mobile account to be stopped as my contract of 18 months terminate last month the 8.

This topic has been closed for comments

5 replies

J
Rank

Need to speak to an id mobile agent.

J
Rank

Please can i chat with an agent?

Michelle
Rank
Userlevel 5
Badge +8

Hi,

 

Have you spoken with our Live Chat team? 

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
J
Rank

Still haven't spoken to someone just want to disconnect my account please.

Kevin
Rank
Userlevel 4
Badge +10

Hi @julio 

We’ve messaged you on the back of one of your other posts so that we can help you with that request.

Simply click on your profile icon in the top right, then go to your private messages.

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