Can anyone help me? my data, calls and texts are not working. My data will turn on but it doesn't work, I can't make calls to anyone and everything I try it puts me straight to iD customer service and I can't make texts. I looked on the iD app and everything is normal on there. Can anyone help?
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Userlevel 8
+9
Unfortunately
If you’re happy to wait here, then someone from iD may read this forum post at some point-in-time.
You can get real-time assistance using the iD Live Chat service - if it doesn't work on your smartphone, then try another device like a tablet, iPad or laptop.
You can also chat to iD Mobile using facebook or Twitter.
Just remember that the iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.
Good luck!
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