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My old number has yet to transfer after several weeks

  • 26 June 2020
  • 1 reply
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I have contacted you numerous times like this but still no action? My old number, despite numerous instructions still has not ported to my new phone? You suggested re-booting the phone; re-setting network settings - that I have done BUT STILL NOT PORTED? GETTING VERY FRUSTRATED AND CONCERNED THAT iD MOBILE IS ACTIVE?

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Best answer by Mohammed 29 June 2020, 16:41

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Mohammed
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Hello @Lindsay.iD.MOB20,

 

This doesn’t sound good at all.

 

We’ll need to look into this further so I’ll get someone to PM you so this can be picked up.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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