Question

my service

  • 3 June 2020
  • 1 reply
  • 14 views

I've paid my bill this morning and I still can't use my services I e try to turn phone off and on again leaving it a while and it still not back on normally it come back on as soon as I pay the billĀ 


1 reply

Userlevel 3
Badge +5

Hi @Ars3nalĀ 

Sorry to hear this.

Please contactĀ Live ChatĀ team are available for account relatedĀ support.

Theyā€™re available between 9am ā€“ 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.

Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.

Aklima

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Why iD Mobile?