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Question

Need a new sim card - Chat bot isnt working at all

  • 27 June 2022
  • 3 replies
  • 29 views

Userlevel 1

Need a new sim card - Chat bot isnt working at all.

I also need to find out my IMEI but the chat bot cant fingure that out either


3 replies

Userlevel 8
Badge +7

If online chat doesn't work on your smartphone, try another device like a tablet, iPad or laptop.

You can also chat with iD Mobile using facebook or Twitter.

The iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.

Good luck!

Userlevel 8
Badge +7

If you’re in a hurry, then buy a replacement SIM in-store from your nearest Currys - they cost £5.

Userlevel 6
Badge +6

Hi @Sam Kitt, just checking in to see if you managed to get this sorted?

 

Thank you,

Rory

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Why iD Mobile?