Need my phone unlocking

  • 15 October 2018
  • 1 reply
  • 96 views

Hi I bought my phone of a guy online and he said the phones locked to I’d I have rang I’d and asked them to unlock the phone and they said no problem it will be done within 24hours I thought great so if waited and wAited and now it’s a week later and the phone is still locked to the network

1 reply

Userlevel 6
Badge +10
Hi @Jstar98,

We would require the original owner of the phone to get in touch with us, because to unlock a phone, we'll need access to their iD account.

Can you ask them to get in touch?

Ryan

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Why iD Mobile?