Question

Unable to get coverage at home

  • 27 November 2021
  • 5 replies
  • 57 views
Lainey
Rank
Userlevel 1

Has anyone else got no signal  4g when out and about ? I can’t find if It’s down due to the storm ! 

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5 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @Lainey,

Welcome to the iD community.

Try using the three network status check page to see if you’ve got any problems or issues in your area.

Anyway, good luck. 

 

Lainey
Rank
Userlevel 1

Thank you 

Siân
Rank
Userlevel 3
Badge +1

Hi @Lainey I am sorry to hear that you had some coverage issues.

Are you sorted now? Was @andewhite response able to help?

If you need any further assistance, please let us know.

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Lainey
Rank
Userlevel 1

Hi. No I still have no coverage . I have checked 3 for any problems but I can’t seem to find any. I can get signal out of my home town! This is my only contact and I need coverage everywhere . 

Kash
Rank
Userlevel 7
Badge +7

@Lainey,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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