network down?

  • 29 January 2020
  • 1 reply

Hey there, I'm in pl24 and I can't call, text or access my data. Is there anything either you or I can do? Or is there anything you can tell me as to why it happened as it's causing alot of inconveniences. Many thanks

1 reply

Userlevel 5
Badge +6

Hey there @Lu_mcol and thank’s for asking that here.


It’s difficult to help with queries like this on here as you’d always be better off getting the latest responses on any network issues.

Here are a few ways in which you can speak to us more quickly.  If you provide either of the following teams with your full postcode, they’ll then be able to check for any known issues affecting your area.  Plus they’ll help further any way they can.


If you could, please get in touch with us either through one of the following:

Dialling 0333 003 7777 for our Customer Services Team.

Reaching our Live Chat Team here:

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