Question

New application not processed and not received contact

  • 16 September 2020
  • 2 replies
  • 35 views
J
Rank

Hi. I applied for a new phone and contract on iD Mobile (on 4th September), and was told there was a problem/question regarding the details I provided. Someone was supposed to contact me but I have heard nothing. Are you able to assist?

Jon

2 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Jon D,

Sorry to hear that.

 

Have you tried speaking to our Live Chat Team for them to look into the order at all?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
J
Rank

Hi Mohammed,

Yes I did, it’s all sorted now.

Thanks

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