Question

New application not processed and not received contact

  • 16 September 2020
  • 2 replies
  • 25 views

Hi. I applied for a new phone and contract on iD Mobile (on 4th September), and was told there was a problem/question regarding the details I provided. Someone was supposed to contact me but I have heard nothing. Are you able to assist?

Jon


2 replies

Userlevel 7
Badge +9

Hello @Jon D,

Sorry to hear that.

 

Have you tried speaking to our Live Chat Team for them to look into the order at all?

 

Mohammed

Hi Mohammed,

Yes I did, it’s all sorted now.

Thanks

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