Question

new contract

  • 31 March 2021
  • 1 reply
  • 17 views

I have been on a SIM only contract with ID. I took a new contract with ID instead of an upgrade (which came with a SIM of its own). Is there any way to keep my old number instead of the new on.


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1 reply

Userlevel 6
Badge +4

Hi @G1987 

Unfortunately, you can not port your existing iD number to the new iD contract as we do not support internal migrations. If you are wanting to keep the same number, you will need to cancel your new contract and upgrade your existing iD contract.

-Mohsin

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