I switched from a Pixel 4a to a Pixel 4a 5g, and now 4g is painfully slow, even with a good signal.
I don't have a contract which includes 5g and when I phoned for support I was told 5g isn't supported on that handset anyway, so I'm not expecting 5g.
However, I do expect decent 5g. Coverage map shows good coverage in the area. No issues are reported when I check my postcode.
Speed test confirms my 4g speeds are awful.
I've tried changing the connection settings to prefer 4g but no change. I feel like this is likely down to incorrect APN settings.
Please help. (Also, can I get some money back??)