Question

New Phone 4g

  • 1 August 2020
  • 1 reply
  • 28 views
Colkez0907
Rank

Do I need to activate something to get my 4G to work on new iPhone?  Everything else is working.

if not any advise on how to get it working would be appreciated. 
I have strong coverage on the checker.  
 

1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Colkez0907, could you try rebooting the phone? Failing that, try resetting the network settings: go to Settings > Reset > Reset Network Settings. This will cause your phone to forget all Wi-Fi networks too, so these will need to be set up again.

if that doesn’t work, please ensure the APN settings (guide here) are as follows:

 

Name: iD

APN: id

Username: <leave blank>

Password: <leave blank>

MMSC: http://mms.um.idmobile.co.uk:10021/mmsc

MMS Proxy: mms.idmobile.co.uk

MMS APN Username: <leave blank>

MMS APN Password: <leave blank>

MMS Port: 8799

 

If that still doesn’t work, give us a shout here and we’ll see what we can do.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?