Question

New SIM not working

  • 13 August 2022
  • 1 reply
  • 36 views
Paul Telfer
Rank

I'm new to ID and I have just purchased 2 new pay monthly SIMs from Currys. Neither are working and I have followed all the guidance online and they're not working. I'm traveling to Europe tomorrow and need them to be working. Please can you help 

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Paul Telfer, it sounds like Currys may not have activated the SIMs correctly. 

I’d recommend speaking to the Facebook, Twitter or Live Chat teams so they can take a look and advise of the next steps.

 

Thank you,

Rory

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