Question

No Data connection (4G is showing as connected)

  • 26 August 2020
  • 3 replies
  • 87 views

I’ve had no Data connection most of today but I have signal and my phone is showing active 4G connectivity  (Hampshire/Surrey area)


3 replies

Me too. Along with the families 3 phones too in Cornwall. Come on ID sort this out now 

 

Userlevel 6
Badge +3

Hi both, we’re sorry you are both experiencing issues with 4G we are currently looking into this for you. In the mean time, you can check your 4G coverage stability here.

Userlevel 4
Badge +10

Hi there @Maxx @Nover73 

Could we get postcodes for where you’re experiencing issues?  We’ll take a further look at anything known to be causing issues with the local masts.

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