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no sim car

  • 2 February 2021
  • 1 reply
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I received my contract phone on 14th January but there was no Sim card with it. I have waited for the Sim to be sent on but have still not received it. Reference number 12305265/001

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Best answer by Michelle 2 February 2021, 17:32

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Hi @Rebecca Donnelly 

 

We are sorry you have not received a SIM card with your order. 

We’ll send you a private message on here so that we can verify your details and arrange for another SIM card to be sent out.

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks

 

Michelle 

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