Question

Not receiving text messages

  • 17 May 2021
  • 1 reply
  • 197 views

Recently I took out a new contract with iD mobile but since then I haven’t been able to receive text messages from any of my contacts. The phone is a Samsung A52 5G. How can I fix this?


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1 reply

Userlevel 5
Badge +8

Hello @mgaffney 

 

Can you try sending a text to yourself? Any issues here?
Are you able to locate the SMS Centre number for us?
If you're unsure how to do this, you can also use our Settings tool to find the steps to do this here: https://www.idmobile.co.uk/help-and-advice/get-your-settings/settings-tool

 

Michelle 

iD Mobile 

Why iD Mobile?