Question

Not registered on network - Coverage problems

  • 28 June 2020
  • 1 reply
  • 37 views
JimH
Rank

Since yesterday I've been unable to make calls or send texts, it says my phone is 'not registered on network'. My payments are up to date. Looking through the questions I'm not the only one having this problem.

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @JimH,

 

I’m sorry to hear that.

 

Have you tried restarting the device as this may have been a temporary issue?

If this still isn’t working, please confirm the full postcode of the area you’re facing trouble and we’ll look at this for you.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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