Question

Data connection issue

  • 30 November 2020
  • 4 replies
  • 63 views
L
Rank
Userlevel 2
Badge +1

8 am today Internet connection problems. Are you having problems today my Internet connection is on & off every 5 minutes for the past hour. Postcode DN11OYU. Time now 8:30 am. 

This topic has been closed for comments

4 replies

Ryan
Rank
Userlevel 6
Badge +10

Hi @lesallen45,

We are sorry to hear about this issue. As it has been some time since your post, have you noticed any change to the signal in your area?

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
L
Rank
Userlevel 2
Badge +1

It has settled down a bit but we keep getting interruptions i.e buffeting. I use my smart phone to hot spot my TV.

Mohsin
Rank
Userlevel 6
Badge +4

Hi @lesallen45 The signal in your area does seem good from our coverage checker. You can check this yourself through https://www.idmobile.co.uk/help-and-advice/coverage

 

Feel free to message us if you are still having any further issues.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
L
Rank
Userlevel 2
Badge +1

Thank you Mohsin...

Terms & Conditions
Why iD Mobile?