Question

Number Change

  • 1 April 2021
  • 5 replies
  • 20 views

Userlevel 1

I've been trying to change my number for 3 days with no response what else do I need to do. Is it just easier to leave and get a new number that way as I now need to leave my phone off currently to avoid issues, while I try and get it changed. I have a crime reference number and its frustrating not being able to sort this without so much work


5 replies

Userlevel 5
Badge +4

Hi @jay101 

A number change will cost £25, however, this can be done free if you are able to provide a Crime reference number. We will send you a Private Message now. To view the message sent, Simply click on your profile icon on the top right, and select Private Messages.

-Mohsin

Userlevel 1

I’ve received your private message and messaged back Thank you Mohsin

Userlevel 6
Badge +8

Cheers @jay101,

 

Someone will get back to you as soon as possible.

 

Will

Userlevel 1

Thank you both for sorting out the number change and I appreciate you staying in communication to make sure it was done even through the Bank holiday.

Userlevel 5
Badge +4

Happy to hear this has now been resolved @jay101 

Feel free to message us for any further issues you may have.

-Mohsin

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