Question

Number has not transferred

  • 25 July 2021
  • 1 reply
  • 15 views
Holly Christina Turner
Rank

I have tried to transfer my number over twice over a week ago. The first time it said the details were incorrect then I tried again a bit later and it said its been successfully submitted. It's been over a week and I haven't heard anything and nothings been transferred? 

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1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Holly Christina Turner,

We are sorry to hear about this delay. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

Ryan

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