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Old iD bills required

  • 19 March 2019
  • 2 replies
  • 581 views
F
Hi,
I would like to print all my past bills. The problem is that my contract has ended more than 6 months ago and moved abroad. Hence, I can no longer log into my iD App. I also couldn't find a number to speak to iD from abroad. Can anyone help me, please?

Many thanks!
Ruth
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Best answer by Gregor 19 March 2019, 21:24

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2 replies

Gregor
Rank
Userlevel 8
Badge +9

Hi @fleischh

If you have access to WiFi you could use live chat to contact ID Mobile. Head to this page and you should see the button on the bottom of the screen. Wait for it to be blue (It means an advisor is free for a chat) and they will be able to help you.

Alternatively you could email ID  stating your community nickname and link to this thread along with:

  • Your full name
  • Full address with postcode
  • Mobile Number
  • Email address

And they could have a look into your enquiry for you.


Kind Regards

I am not iD Mobile employee but I am here to help anyone as best as I can.
Kash
Rank
Userlevel 7
Badge +7
Hi @fleischh,

We would be more than happy to help you with this.

I can see that you contacted us via the community email and we would be sure to get back to you.

Let us know if you require any further assistance via email and we would be happy to help.

Thanks,

Kash
I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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