Question

Old number to ID

  • 21 November 2020
  • 1 reply
  • 13 views

I have a new contract with you and want to transfer my old number to the new contract. I have got the PAC and sent the forms to you to get it transferred.

That was a week ago and I have had nothing from you: no acknowledgement even.

When will the transfer be made as I am now paying for 2 contracts until this is done.

Thank you


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1 reply

Userlevel 6
Badge +8

Hi @Heather B,

 

Who was the old network provider? If it was also us, it won’t work you see.

 

How was it that you submitted the PAC?

 

Will

Why iD Mobile?