Question

order confusion

  • 3 December 2020
  • 1 reply
  • 14 views

I need someone from the ID mobile team to contact me please.. I’ve had a few conflicting emails, one email saying my order is being processed, one saying you need to speak to me and if there’s two failed attempts to contact me the order will be cancelled, but no one has tried to call me and it’s been several days, and another email saying my order is out of stock.. My bank also has two pending transactions, one on the day I made the order and another today?

 

I’ve tried the online chat but it’s always telling me to try again later.


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1 reply

Userlevel 5
Badge +8

Hi @Adge 

 

We’ll send you a private message on here so that we can verify your details. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

Why iD Mobile?