order sim card


Hi,last week I registered and order sim card,I still not received sim card and already got bill that I will need pay in few day,for what I will pay if I not use card yet?


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Userlevel 8
Badge +9

Okay @AgitaA, when you order a new SIM only plan from iD Mobile, they’ll send you an activated SIM card and start charging you from the date the SIM card is dispatched.

All of this is in the iD terms and conditions.

New iD SIM cards are sent using Royal Mail and should arrive within 3-5 workings days - from date of dispatch. If you haven’t received your new SIM card, contact the iD customer service team using online chat at https://idmobile.co.uk/live-chat.

The customer service team work until 8pm weekdays. 

You can use any telephone number with online chat and to avoid the chat-bot, type “talk to a person” after connecting - anyway, good luck.

 

 

Userlevel 8
Badge +9

Hi,last week I registered and order sim card,I still not received sim card and already got bill that I will need pay in few day,for what I will pay if I not use card yet?

You have to pay for your iD Mobile plan’s allowances monthly in advance.

Why iD Mobile?