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order status

  • 22 November 2021
  • 1 reply

I have ordered two contract mobiles but have no confirmation if everything is confirmed and both have gone through OK. Could someone from ID please PM me to clarify? Mobiles for children's Christmas so need to know ASAP in order that I can source elsewhere if necessary. Can't use live chat as have no ID mobile number. 

1 reply

Userlevel 5
Badge +7

Hi @555MD555,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.




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