Question

Ordered SIM - not received SIM nor a confirmation email

  • 19 November 2020
  • 1 reply
  • 15 views

Hi I ordered a new SIM only contract last week, but I’ve not had a confirmation email, nor has the SIM arrived. The test transaction did get charged to my credit card though. Any ideas when I should receive anything?


This topic has been closed for comments

1 reply

Userlevel 6
Badge +8

Hi @Frustrated100,

 

We’d have thought that you’d have received at least an email by now. Have you checked your Junk and Spam folders?

 

Will

Why iD Mobile?