pac code


Hi can someone help me please. I'm transferring my number from Vodafone to id and have the pac number VCN582255 but it isnt working I have spoken to Vodafone and they say I need to speak to you but there is no one available on the phone. 

Kind regards

Victoria stone


3 replies

Userlevel 8
Badge +3

Hi @VictoriaStone,

Welcome to the iD Community. 

Did you attempt to transfer your number using the switching page

If so, what error message are you getting? 

Thanks,

Nikhil

Hi, thanks for the reply. I kept getting wrong pac code or phone number but it wasnt. Anyway eventually I had a message saying it's being transferred? So hopefully it had worked now 

Userlevel 8
Badge +3

Hi @VictoriaStone,

Glad it’s sorted. 

You can view our switching timescales here.

Thanks,

Nikhil

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