Question

pac code

  • 16 May 2021
  • 1 reply
  • 15 views

I have submitted my pac via the is mobile app as I want to keep my number from my previous provider and switch to id and have just received a message saying ‘We have tried to process your PAC/STAC but we ran into an issue - the iD mobile number, last name or transaction number you entered is incorrect’ what do I do now?


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1 reply

Userlevel 6
Badge +4

Hi @83stuart 

We will send you a Private Message now so we can look into this. To view the message sent. simply click on your profile icon and select Private Messages.

-Mohsin

Why iD Mobile?