Question

PAC Code Issue Failure

  • 2 December 2020
  • 1 reply
  • 35 views
R
Rank

I have recently joined ID and requested a PAC code from my previous network provider. I have used the ID switch form and completed all the fields, when I go to hit ‘submit’ it comes up with an error saying all fields are mandatory and they must be completed.

 

I have completed all the fields - it’s so frustrating!

 

I just want to submit my PAC code - the chat bot takes me around in circles and I can’t speak to anyone. What else can I do?

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1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @ritadavis,

We are sorry to hear about this issue, have you ensured that there are no spaces before or after your field entries?

Ryan

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