Question

PAC code not recognized

  • 20 October 2019
  • 1 reply
  • 193 views

Ok  so  am trying to transfer my old number to my new phone (talkmobile to ID), however every time I enter the PAC code and old mobile number I get a message saying ‘You entered a wrong PAC code or number, please check and try again.’

Needless to say I have checked repeatedly and it gives the same message. Any ideas?


1 reply

Userlevel 7
Badge +10

Hello @phil32,

 

I’m sorry to hear you’ve faced issues with transferring your number over.

 

It’s not something that we will be able to help with from this platform as we’ll need to access your account.

 

Could you please email us  and we will pick this up further and investigate.

 

Mohammed

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