Question

Pac code number has not transferred

  • 30 March 2021
  • 1 reply
  • 21 views

I submitted my PAC code on Friday before 5.30pm, I didn't receive any confirmation regarding this however the website did say it had been submitted successfully. 

 

My number has still not transferred, or even been acknowledged. I am still having to use my old phone, and therefore will have to pay for this months bill on my old network. 

This has really taken the shine off having a new phone and is causing me stress, not being able to speak to an actual human isn't helping.

Could someone please check this and possibly port it manually? 


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1 reply

Userlevel 6
Badge +4

Hi @KitCarol91 

We are sorry to hear this. To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

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