Question

PAC code problem

  • 12 June 2021
  • 1 reply
  • 15 views

My app states my number is being transferred to ID on the 15th but I've had a text stating my PAC code, receipt number or ID mobile number is invalid. It refers me to a Web page that cannot be reached. How can I verify whether the transfer is going through or not?

 


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1 reply

Userlevel 6
Badge +8

Hi @Andy Gould,

 

We can check on that for you.  We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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