Question

Phone cap limit removed and not able to call

  • 6 July 2021
  • 1 reply
  • 31 views
Paula Tybińkowska
Rank

Hi! I had phone cap set up on £0 but needed to make a phone call for a company in Spain so I changed the cap limit to £50 but stil when I try to call it says I have a cap limit.. can anyone help please?

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Paula Tybińkowska,

We are sorry to hear this.

What cap is currently showing on your iD Mobile account/App?

 

Kash

iD Mobile

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