Phone has stopped working

  • 21 May 2020
  • 1 reply

My Google pixel 3a has stopped working. It is less than 1 year old. I cannot get into my phone at all. Its like the screen does not seem to be responding to touch.

Are you able to help?

with best, John

1 reply

Userlevel 8
Badge +9

Hello @jono1510 


Did you try contacting Google directly? They have live chat opened and they are really good at solving any type of faults. I have always had very good experience with their customer support. In some instances they can access your phone remotely to run diagnostics and determine what steps need to be taken to solve it. Here you can find all details needed to get in touch with them.


Kind Regards