Solved

Phone wanted not available on upgrade

  • 9 April 2019
  • 2 replies
  • 132 views

Userlevel 1
Hi all, I want to buy a specific phone (honor play). It is available through the ID shop but it does not appear when I click on upgrade.

I am currently on a 1month rolling plan.

Do I need to just buy the phone and then cancel my other account? Will I still be able to port my number across even though it will be on the same network?

Thanks
icon

Best answer by Gregor 9 April 2019, 19:09

Hi @Trihard25



What I would recommend to do is to contact sales team by phone. They might be able to offer you this phone as upgrade. Here is the link to contact page where you can find phone number to call them.



Kind Regards
View original

2 replies

Userlevel 8
Badge +9
Hi @Trihard25

What I would recommend to do is to contact sales team by phone. They might be able to offer you this phone as upgrade. Here is the link to contact page where you can find phone number to call them.

Kind Regards
Userlevel 1
Hi @Trihard25

What I would recommend to do is to contact sales team by phone. They might be able to offer you this phone as upgrade. Here is the link to contact page where you can find phone number to call them.

Kind Regards


Thanks, the guy I spoke to was very helpful. All sorted in a short amount of time without having any extra fuss added. Appreciate the helpful answer!

Reply