Question

plan upgrade

  • 6 September 2021
  • 4 replies
  • 65 views

I currently have a plan on the rolling contract now as I only had a one month sim.  I have seen a better deal with the upgrades so I can get more data for the same price. Can you confirm that if I go ahead with this then I won't get a new sim card and new number ? I will just keep the sim card I have now and the plan will just change on my bill. No new phone needed just a plan upgrade.Tia


This topic has been closed for comments

4 replies

Userlevel 7
Badge +7

Hi @Jojo217 ,

If you process an upgrade you would keep the same number and SIM, your plan would just be upgraded.

 

Kash

Lovely thank you

Hi ive upgraded my plan now but I have also received a new sim card in the post. Do I have to change my sim card or can I keep the same one in? I didnt expect a new sim card for an upgrade 

Userlevel 7
Badge +7

Hi @Jojo217,

You can continue to use your old SIM card.

I would advise checking it to ensure that the number and everything is still on there.

 

Kash

Why iD Mobile?