My vodafone (VF) contract expires on 05/12/202 with iphone1
I contracted with ID and received ID sim which i put iphone2 and it worked.
I tried ID Sim in iphone 1 and it works too. Established neither iphone is locked.
I ported my VF number by filling in online ID porting form.
ID app shows porting will take place on 19/11/2020. Spoke to VF who confirmed VF number would be ported to ID by 19/11/2020.
20/11/2020 - ID sim does not accept calls whether calling original ID sim number or ported number.
BUT i can call out from ID sim and receivers phone shows the ported number.
Q1- If my number has been ported from VF to ID then why is the VF still ringing as normal.
Q2- Why does ID SIM not accept calls on original ID sim number or ported number from VF.
Q3- Why does ID SIM show up as ported number is used.
Effectively, two sims with same number here.
PROBLEM- Cannot use ID sim as it will not accept calls on original or ported number.
MAYBE, ID sim only fully works once VF contract expires on 05/12/2020????? ?Until then the VF number may continue. But that doesn't quite make sense, if the number is ported the number is ported from original provider……. surely??PS
P.S.- I have, as suggested online, changed number in settings to ported number and re-started phone. Still no difference.
PLEASE ADVISE BEST COURSE OF ACTION TO GET ID SIM WORKING WITH MY PORTED NUMBER.