Question

pre-order but no estimated date

  • 31 March 2021
  • 5 replies
  • 44 views

ordered a monthly plan with a google pixel 5 in sage, said pre-order and i’m in no rush. but the confirmation order email said the page should have mentioned an expected restock date - double checked and there was no such date.

 

again, not in a rush, but would like to have a rough estimate on when i can expect something 🙂 thanks


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5 replies

Userlevel 6
Badge +4

Hi @catbeef 

We will send you a Private Message so we can look into this on our end. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

Hi, could you please assist me with this same issue aswell 

Kind regards

Charlotte Nicholls

after speaking in pm's they confirmed that id mobile have no more sage models in stock and wont be getting any more, sadly.

black and a nice case it is :)

after speaking in pm's they confirmed that id mobile have no more sage models in stock and wont be getting any more, sadly.

black and a nice case it is :)

Thank you, did they automatically send you the black version instead? 

Userlevel 7
Badge +10

after speaking in pm's they confirmed that id mobile have no more sage models in stock and wont be getting any more, sadly.

black and a nice case it is :)

Thank you, did they automatically send you the black version instead? 

Hello @MrsNicholls  we’ve sent you a PM so we can pick this up for you.

We’ll need to cancel the order and then you can get the black variant.

 

Mohammed

 

Why iD Mobile?