Question

Premium text message servuces

  • 27 November 2020
  • 3 replies
  • 32 views
Neo3670
Rank

Having checked I have activated the Premium feature on my phone and I have full allowances and no cap, I still cannot send a text to a competition number?

This topic has been closed for comments

3 replies

Michelle
Rank
Userlevel 5
Badge +8

Hi @Neo3670 

 

We’ll need to check over your account to make sure everything is ok. 

 

We’ll send you a private message on here so that we can verify your details. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Neo3670
Rank

Yes it said error unable to send.

Michelle
Rank
Userlevel 5
Badge +8

Hi @Neo3670 

 

We are sorry you are having issues trying to send these type of messages. 

 

Please can you confirm if there are any error messages when you try to send the text?

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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