Question

premium txt messaging has stopped working


Userlevel 1

My premium txt service has stopped working (for example competitions) it was previously working fine and I have not changed any settings

my cap is fine and service is switched on

Can somebody please look into this for me

I have asked already but not getting any reply from previous IDĀ support with private messaging?

I am 81 years old and this is becoming stressful

please help

tony


13 replies

Userlevel 6
Badge +8

Hi @Tonyadams15,

Ā 

Sorry for the delays in getting back to your Private Messages. Please be assured your issue is being addressed, and weā€™ll always aim to be back in touch with you as soon as possible (usually within 24 hours of receiving your message).

Ā 

Will

Userlevel 1

Thanks Will

Userlevel 1

Mohsin has not got back to me after leaving the details he asked for through private message

Userlevel 1

Ā 

Userlevel 1

Also ITV txt numbers not working

Ā 

thanks tony

Userlevel 1

Ok

Userlevel 1

Screen shots

Userlevel 1

Ā 

Userlevel 1

Phoning Suffolk radio is no problemĀ 

Userlevel 1

Ā 

Userlevel 1

The device was working ok a month ago

Userlevel 1

The service I should say

Userlevel 1

Ā 

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