Question

Problem making and receiving callas after porting

  • 3 July 2020
  • 1 reply
  • 33 views

Took out a new contract and ported over successfully this morning.

Got the confirmation text and was able to make calls

 

Now no longer able to make or receive calls

Gives message “not been given access to this service”

 

7777 line not manned at the moment

 

Any suggestions on how to resolve quickly


1 reply

Userlevel 4
Badge +10

Hi @jonpritchard 

Have you restarted the phone since the number port completed?  This sometimes clears a few things like this.

If not, please let us know and and we’ll get in touch to get some personal details from you and pass this to our Tech Team as needed.

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