I cannot get access to the id mobile. I get this message. Can anyone help?
Best answer by Michelle
View originalI cannot get access to the id mobile. I get this message. Can anyone help?
Best answer by Michelle
View originalYes everythings up to date. It worked when I first went on your site to order the sim cards but since then when I try to go on it always comes up with that message. Its happened for a while now.
Thanks
Hello
Try a different browser.
It’s related to your settings in the browser/cookies/cache.
If you try downloading Google Chrome and using that browser for your phone it should work.
Or try Incognito mode in the Google Chrome browser.
Mohammed
Hi
We have now fixed this issue, you should now be able to access your online account.
We are sorry for any inconvenience caused.
Michelle
iD Mobile
Hi it still doesn't work.
Hi
Have you tried clearing your cache and cookies?
Is this on multiple devices and browsers?
Will
I've done that'd it still doesn't work. It was Samsung Internet browser I normally use. I've gone to use chrome and it works so I'll stick to that. Thank you
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