Question

Problem with Phone

  • 21 September 2020
  • 3 replies
  • 31 views

I'm having real problems with my phone it keeps telling me I have no sim card inserted and I cannot make any calls but when I press ok I can carry on again.? Also I am notĀ  receiving text messages and some family members are not receiving my texts? Any ideas what I can do pleaseĀ 


3 replies

Userlevel 4
Badge +10

Weā€™re sorry to hear youā€™ve been having issues as of late @Debs1Ā 

What phone are you using currently?Ā  Was this one you got on contract with us or one youā€™ve had already?

Have you been able to try popping your iD SIM card into another device just to check all is well with your SIM?

Thanks I have been into the Samsung shop and it's been sent away for diagnostic check so hopefully will be sorted when it comes backĀ 

Userlevel 6
Badge +8

Thatā€™s great to hear @Debs1.

Ā 

Please do keep us posted with how you get on.

Ā 

Will

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Why iD Mobile?