Proof if purchase for Insurance claim | Join the discussion, ask questions, share advice.

Proof if purchase for Insurance claim

  • 23 June 2022
  • 3 replies

I need to get proof of purchase for a insurance claim.....this is the info it must include?

  • This document must show the handset make, model, gigabyte and IMEI number.

3 replies

Userlevel 3

Hey @Dally03 


I’d recommend looking for the original receipt you would’ve got when you ordered the device!


If you don’t have it or this doesn’t have all the information you require let us know and we can take a look at issuing a proof of purchase for you!



I cannot find the original receipt so would it be possible to re issue this for me?

What information will you need??

Userlevel 6
Badge +6

Hi @Dally03, sorry for the delay in getting back to you. 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

We’ll see you there.


Thank you,



Why iD Mobile?