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Proof of Usage

  • 3 October 2020
  • 5 replies
  • 88 views

Hi, I’ve been asked to provide the following from my Insurance company, can you help:

Contact your network to request a 'Proof of Usage' document from them. This is a standard document and the network provider will easily able to email or post this document to you (ask for email for a quicker claim). This document has your IMEI number and the first and last time that IMEI was used on their network.

Thank you

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Best answer by Will 6 October 2020, 17:06

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5 replies

Userlevel 6
Badge +8

Sure thing @Stantonselb,

 

We’ll drop you a Private message now to get that sorted.

 

Will

I have no messages!  I am getting stuck along the cancellation due to a broken link.  This is such a scam

 

Thank you  - all sorted, I managed to get an email back   - I just couldn’t find out how to access that over the weekend

edit:
<removed email address to potentially prevent confusion for others>
I don’t believe that email address posted was an inbound inbox, it would just be one that documents are sent from if memory serves me right.

I still haven’t received any private messages!

Userlevel 4
Badge +10

Howdy @Shaniewright 

From what I can see one of our team has messaged you already.

Simply click on your profile icon in the top right, then go to your private messages.

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