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PUK NUMBER


HOW TO YOU FIND YOUR PUK NUMBER WHEN YOU ARE LOCKED OUT OF YOUR PHONE AND CANT MAKE PHONE CALLS
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Best answer by Mohammed 11 June 2018, 15:20

Hello @ANDYNIC,

You'll need to contact us for this.

Have you tried messaging our LiveChat?

They can provide this.

If you're still having issues, PM me and I'll advise further.

Mohammed
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Userlevel 6
Badge +6
Hello @ANDYNIC,

You'll need to contact us for this.

Have you tried messaging our LiveChat?

They can provide this.

If you're still having issues, PM me and I'll advise further.

Mohammed
live chat does not work
Userlevel 6
Badge +6
Can you clarify further @ANDYNIC by what you mean by this?

Are all the agents currently busy?

Mohammed
I have this problem I've locked my sim I can't get through to any adviser they're all busy, I need to unlock my sim as my daughter suffers with epilepsy so the school need's to contact me in case of any bad seizure
Userlevel 6
Badge +6
Hello @Jomeme77,

I have PM'ed you with how we can help with this.

Can you check this as soon as possible and we'll try to assist.

Mohammed

I have the same issue need the puk code but live chat is always busy and I've emailed all the details I saw on another post and had no reply. 

Userlevel 6
Badge +6

I have the same issue need the puk code but live chat is always busy and I've emailed all the details I saw on another post and had no reply. 

 

Hello @Coxy87,

 

Please allow up to 72-working hours for a response to emails.

If you have already emailed  tcommunitysupport@idmobile.co.uk then someone will be in touch with you.

 

Mohammed

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