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reference number - tracking my order

  • 27 November 2020
  • 3 replies
  • 180 views
S
Rank

I ordered a phone to replace my current phone on Tuesday 24th. It was supposed to arrive next day. I wasn't given a reference number so can't find out what has happened. Everytime I call customer care I cant get past the automated parts to speak to someone. It's incredibly frustrating. I just want to speak to someone PLEASE

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Best answer by Will 29 November 2020, 16:47

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3 replies

Will
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Userlevel 6
Badge +8

Hi @Shafea,

 

We’ll drop you a Private message now to assist in tracking your order.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank

Where do I find the private messages on this site?

Michelle
Rank
Userlevel 5
Badge +8

Hi @Shafea 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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